Q:

Can I use my own web address?

Q:

Do I need to know programming or HTML to add content to my web pages?

Q:

Do you take a cut of my online sales?

Q:

How can I collect payments on my shop?

Q:

How do I enable SMS notifications for my enquiry forms?

Q:

How many email newsletter campaigns can I send out each month?

Q:

Is there a limit on the number of catalogues or products in my online shop?

Q:

Is there a limit on the size of my customer database?

Q:

Is this solution Search Engine friendly?

Q:

Is your system XHTML compliant?

Q:

You call VanillaTree an all-in-one online business platform. How is it "all-in-one"?

Users

Every VanillaTree plan includes a number of user accounts. This means that up to this number of users can at any one time be working on different areas of your online business.


Email Addresses

Every VanillaTree plan includes a number of email accounts. Each email mailbox has a 100Mb disk space limit and a 100Mb attachment limit applies to each message. You can also setup an unlimited number of aliases for each mailbox.


Email Notifications

You will recieve email notifications whenever a customer enquires on your website, or buys something from your online shop. You can manage and customize these notifications to suit your needs using VanillaTree Workflow options.


SMS Notifications

Every VanillaTree plan includes a number of SMS notifications. Of course, you can increase this number by purchasing additional SMS packs.


Disk Space

Every VanillaTree plan has generous disk space limit to host your images and files. You can use FTP or the online File Manager to easily upload your files.


Bandwidth

Every VanillaTree plans comes with a massive 100GB of bandwidth traffic.


Support

You can get support through a variety of avenues - we've got a comprehensive training manual, online help and training videos. As a VanillaTree Customer, you'll also get access to our fast and friendly Email support.